Posted By:Pat Oates
Email:
Subject:Re: Generations Family Tree Plus Problem with Editing Note Field Have Answer
Post Date:December 26, 2003 at 10:54:29
Message URL:http://genforum.genealogy.com/generations/messages/295.html
Forum:Generations Software Forum
Forum URL:http://genforum.genealogy.com/generations/

Finally got Genealogy.Com support on the phone. At first they would not support Generations Family Tree Plus then he asked someone or changed his mind. He did help me!
Compaq had loaded a bunch of programs that loaded up with the start up program & we went into the start up menu & removed a bunch of this junk. He thinks a program called WatchDog was causing the problem. I do not even know what this program is & sure never used it. I do not connect this laptop to the internet.
Now my note fields work & the program no longer crashes.
This could help someone else who has all the programs running in the back ground & don't even know what they are like I did.
Hope my problem can help someone else.
Pat Oates