Posted By:Janet Bevington
Subject:Re: Charts boxes prints solid black and cant make print outs
Post Date:January 12, 2009 at 19:28:30
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Forum:Generations Software Forum
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thanks for responding. the help menu in easy tree and easy chart say I have Generations Family Tree (Version 8.5a -- June 6, 2002. the CD i boutht it is xp compatible and it has both Borderland and on the lable. i went to the UK site, but i couldn't find a patch. i am also runing the generations suite, 5.2 and like i said my operating system is XP. could the older version be causing problems with the newer one? it actually does a better job of printing, but neither one will print out my single page charts. i would question the printer, but it works in all other programs i have. it acts like it want to print it, makes a noise and then quits. is there a patch for this? thanks again and sorry if i am being "thick" janet