Posted By:Janice Johns
Subject:Grande Suite 8.0 VALIDATING non-stop
Post Date:June 05, 2008 at 13:19:31
Message URL:
Forum:Generations Software Forum
Forum URL:

I am 61 years old and know little about computers except how to enter the data and how to print it out. Now that I've said that, here's my problem.

I have Generations Family Tree Grande Suite version 8.0, I was using my little plug-in USB disk to keep all my information on, and one day last week when I opened my Easytree and tried to open my family file it had a little empty box come up that said Easytree and then the grey and blue VALIDATING came up and just won't go away. It keeps validating and never going any further.

I've tried my back up file and it does the same thing. I deleted Generations and reinstalled it, but the same thing. Now all my back-up is not working either. I have 40 years of data on here I can't get to. I'm terrified I have lost all my data. Can anyone help me??