Posted By:Fae Logsdon
Subject:Re: Frustrations: Web site updates; accessing subscriptions, contacting tech sup
Post Date:October 13, 2006 at 07:21:31
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Forum:Online Data Collections Access Help Forum
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It seems that in an overzealous attempt to prevent subscribers from accessing subscriptions from more than one computer, GDC has implemented so many security measures that it takes a computer geek to use the service.
They don't seem to care how many subscribers are frustrated.
Forget about customer support !! You'll get a form letter pretty much telling you how stupid you are.