Posted By:Fae Logsdon
Email:
Subject:Re: Frustrations: Web site updates; accessing subscriptions, contacting tech sup
Post Date:October 13, 2006 at 07:21:31
Message URL:http://genforum.genealogy.com/dataaccess/messages/3228.html
Forum:Online Data Collections Access Help Forum
Forum URL:http://genforum.genealogy.com/dataaccess/

It seems that in an overzealous attempt to prevent subscribers from accessing subscriptions from more than one computer, GDC has implemented so many security measures that it takes a computer geek to use the service.
They don't seem to care how many subscribers are frustrated.
Forget about customer support !! You'll get a form letter pretty much telling you how stupid you are.