Trouble Printing Reports
Please help!I have tired for several days in the last few months to print a Descendants report.The printer will print a certain number of pages and then stops printing with an error message.It stops on different pages each time I try so it must not be a problem with someone's data.The printer troubleshoot page tells me that my printer is busy.I have even changed types of reports to print.All are Descendants (I haven't tried the others) and are in either indexed or register style.Some I tried printing without a preview and others with the preview but still get the error after a time.The last error message I got was "BK5W caused a general protection fault in Module HPFSCP06.DLL@ 0011:0000 449f." etc. and "if the problem persists, contact the program vendor."Other messages have appeared.If I exit the computer and re-boot, I am told that there are print jobs left and I am asked if I want to print or delete.When I say "print", all I get is the index.I do not know of a way to go back in and tell it to print again BUT to start with the last page of the foiled report, therefore, I am printing the same 75 to 100 pages over and over.Someone please tell me what my problem is.
Thanks,
Ruth
More Replies:
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Re: Trouble Printing Reports
James Dell 8/18/02
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Re: Trouble Printing Reports
Ruth Menhel 8/18/02
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Re: Trouble Printing Reports
James Dell 8/19/02
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Re: Trouble Printing Reports
Ruth Menhel 8/20/02
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Re: Trouble Printing Reports
James Dell 8/22/02
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Re: Trouble Printing Reports
Ruth Menhel 8/22/02
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Re: Trouble Printing Reports
James Dell 8/23/02
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Re: Trouble Printing Reports
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Re: Trouble Printing Reports
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Re: Trouble Printing Reports
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Re: Trouble Printing Reports
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Re: Trouble Printing Reports
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Re: Trouble Printing Reports